Resources

Resources

Resources

Patient Resources

Click below for Patient Portal

FAQ

We are located at 2098 Idaho St. Elko, NV 89801, within the East End Shopping Center.

If you are scheduled to have a procedure at Elko CHC, enter through the front doors of the surgical center at 2098 Idaho St.

If you are visiting us for a consultation, for pre- or post- operative care, or for any reason other than on the day of your scheduled procedure, your appointment will be at the Medical Office Building, located at 2102 Idaho St.

Though these facilities belong to the same health service provider, they are not connected and have separate entrances and exits.

There is a large selection of restaurants and hotels located on Idaho St. all within 1 mile of the facility. For more information on local accommodations and discounts for our patients, click here, or contact our facility at (775) 389-5778.

The length of stay depends on the procedure that is performed. The average stay at our facility is 2 to 3 hours for most visits.

The Center accepts most insurance plans, workers’ compensation plans, Medicaid and Medicare. There are several insurance carriers that are contracted with Elko Community Health Center. Please call your insurance provider if you have questions about your coverage.

Your surgery will be scheduled through the surgeon’s office. You must see a surgeon to obtain an appointment for surgery. If you do not have a surgeon, refer to the list provided of our Medical Staff.

As a courtesy, we will submit your insurance claim. The remaining balance can be paid via cash, Visa, Mastercard, American Express, check, or FSA/HAS.

Our Business Office Specialists will assist you with any questions regarding your statement of charges. Contact them by calling (775) 389-5778.

If you would like to request your medical records, please download the Authorization for Release of Information. Complete the form and fax, mail, or email to our Medical Record Department:

Medical Record Department
Elko Community Health Center
2098 Idaho St. Elko, NV 89801

Email: medrecords@elkochc.com

Fax: (775) 460-2368

If you need to cancel or reschedule, please call your doctor’s office or call 775-389-5778 and our Business Office Specialists will assist you.
A nurse from the Surgery Center will contact you 3-7 days before your procedure with specific instructions to properly prepare you for your procedure.
When the nurse calls you with your surgery instructions, you may receive your arrival time during your procedure preparation call. If your surgical time changes, a nurse will call you with your new arrival time.
Please bring ID, insurance card and a form of payment if you have not already made arrangements for your facility fees.
No. By Nevada law, a responsible adult (over the age of 18) must take you home. Failure to do so will result in cancellation of your procedure. You will not be allowed to drive yourself home or take a cab home by yourself. A cab or public transportation options are not allowed UNLESS you have another adult traveling with you.
Upon scheduling your procedure, your doctor will give you food and medication restrictions. If you have any questions, please call your doctor’s office.
One family member may join patients, if they choose, up until the time of their procedure. At that time, we ask family members to remain in the waiting room until the procedure is complete. When you return to the recovery room and awaken, your family member may once again join you. Parents will be asked to remain at the center for the entire time of any pediatric procedures so that they may be present as the child awakens. Receiving comfort from a parent is an important part of post-surgical recovery.
Sometimes patients do owe more after the procedure because the physician performed more than was anticipated at the time of registration or prior and/or there were implants and supplies used that were unknown at the time of registration or prior.
National Medical Billing Services
7 Arnage Road
Chesterfield, MO 63005

Phone: (636) 273-6711

Download Forms and Information

Patient resources

Click below for Patient Portal

FAQ

We are located at 2098 Idaho St. Elko, NV 89801, within the East End Shopping Center.

There is a large selection of restaurants and hotels located on Idaho St. all within 1 mile of the facility. For more information on local accommodations and discounts for our patients, click here, or contact our facility at (775) 389-5778.

The length of stay depends on the procedure that is performed. The average stay at our facility is 2 to 3 hours for most visits.

The Center accepts Anthem and Surgery Plus employer direct, with plans to expand to most insurance plans, workers’ compensation plans, Medicaid and Medicare by the end of 2023. There are several insurance carriers that are contracted with Elko Community Health Center. Please call your insurance provider if you have questions about your coverage.

Your surgery will be scheduled through the surgeon’s office. You must see a surgeon to obtain an appointment for surgery. If you do not have a surgeon, refer to the list provided of our Medical Staff.
As a courtesy, we will submit your insurance claim. The remaining balance can be paid via cash, Visa, Mastercard, American Express, check, or FSA/HAS.
Our Business Office Specialists will assist you with any questions regarding your statement of charges. Contact them by calling (775) 389-5778.

If you would like to request your medical records, please download the Authorization for Release of Information. Complete the form and fax, mail, or email to our Medical Record Department:

Medical Record Department
Elko Community Health Center
2098 Idaho St. Elko, NV 89801

Email: referrals.info@elkochc.com

Fax: (775) 460-2368

If you need to cancel or reschedule, please call your doctor’s office or call 775-389-5778 and our Business Office Specialists will assist you.
A nurse from the Surgery Center will contact you 3-7 days before your procedure with specific instructions to properly prepare you for your procedure.
When the nurse calls you with your surgery instructions, you may receive your arrival time during your procedure preparation call. If your surgical time changes, a nurse will call you with your new arrival time.
Please bring ID, insurance card and a form of payment if you have not already made arrangements for your facility fees.
No. By Nevada law, a responsible adult (over the age of 18) must take you home. Failure to do so will result in cancellation of your procedure. You will not be allowed to drive yourself home or take a cab home by yourself. A cab or public transportation options are not allowed UNLESS you have another adult traveling with you.
Upon scheduling your procedure, your doctor will give you food and medication restrictions. If you have any questions, please call your doctor’s office.
One family member may join patients, if they choose, up until the time of their procedure. At that time, we ask family members to remain in the waiting room until the procedure is complete. When you return to the recovery room and awaken, your family member may once again join you. Parents will be asked to remain at the center for the entire time of any pediatric procedures so that they may be present as the child awakens. Receiving comfort from a parent is an important part of post-surgical recovery.
Sometimes patients do owe more after the procedure because the physician performed more than was anticipated at the time of registration or prior and/or there were implants and supplies used that were unknown at the time of registration or prior.
National Medical Billing Services
7 Arnage Road
Chesterfield, MO 63005

Phone: (636) 273-6711

Download Forms and Information

Provider Resources

Contact us for referrals at: referrals.info@elkochc.com
or call us at : (775) 389-5778

For up-to-date referral information, specialties, physicians, and procedures, download our Procedure Reference Sheet for referring physicians and clinics.

 

Access our MSO Services portal here:

Interested in joining our incredible physician team? Click Below and bring your practice to Elko Community Health Center.

Provider Resources

Contact us for referrals at: referrals.info@elkochc.com
or call us at : (775) 389-5778

Access our MSO Services portal here:

Interested in joining our incredible physician team? Click Below and bring your practice to Elko Community Health Center.